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Have questions? Our team is here to help. Reach out and we’ll get back to you within 24 hours.

Contact Information

Phone

480009321
Mon-Fri, 8am-6pm AEST

Email

[email protected]
We'll respond within 24 hours

Office

Level 12, 45 Clarence Street
Sydney NSW 2000, Australia

Business Hours

Monday - Friday: 8am - 6pm
Saturday - Sunday: Closed

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    Visit Our Office

    Located in the heart of Sydney CBD

    Level 12, 45 Clarence Street

    Sydney NSW 2000, Australia

    Frequently Asked Questions

    Quick answers to common questions

    How quickly can I get started with Sofroo?

    Most businesses are up and running within 24-48 hours. Our onboarding team will help you import your data, set up your workflows, and train your team. You can start with a free 14-day trial immediately.

    Do you offer training and support?

    Yes! We provide comprehensive onboarding training, video tutorials, documentation, and 24/7 email support. Premium plans include dedicated account managers and priority phone support.

    Can Sofroo integrate with my existing systems?

    Sofroo offers integrations with popular accounting software (Xero, MYOB), payment processors, and other business tools. We also provide a REST API for custom integrations.

    What happens to my data if I cancel?

    You can export all your data at any time in standard formats (CSV, PDF). If you cancel, your data remains accessible for 30 days, giving you plenty of time to export everything you need.

    Is there a minimum contract period?

    No lock-in contracts. You can cancel anytime. We offer both monthly and annual billing, with discounts available for annual commitments.